"If I could give this place ten stars I would! They have a TON of machines and the HUGE ones too - you can do 8 loads in the biggest washers & driers. You..." Show More

"Will work on approaches to customers with softer tones. So sorry did not meet expectations of some. Believe "customer service" is a definitive term and will..."

"A week ago Wednesday a tree fell and came though the ceiling in my apartment. Am staying at a hotel until the building until is repaired and the power back..."

"This is a great laundromat with excellent and helpful staff--not to mention how fast and thorough the wash and dry cycles work. I have NO idea why it..." Show More

"Well, I thought all those one-star ratings for the "Sparkling" place were probably 'fixed' but I stopped off there this morning and I have to say, the guy..."

"Thought I'd try this spot but most coin machines were out of order and I was followed out of the store by someone who worked there when I went to get my..."

"I put a review up here after a pillowcase of mine went missing. I was surprised by the owner who called me himself, refunded my money and helped me locate..." Show More

"If you want your clothes to disappear and the owner is never accountable for it. If you want to send your expensive plastic bags and never get them back, if..."

"Always excellent and convenient, Stan and co. provide a great service and easy to work with if anything comes up."

"Great , clean place to do laundry . Machines are well maintained. I still go there to do my delicate golf shirts because our home machine wrinkles them." Show More

"This has been my go-to laundromat for five years. Recently, every time I've been it's been unbearably crowded. It's not too bad getting a washer but it..."

"Not very well taken care of. Dirty. Just 2 seats and a bench. The change money machine ran out of coins. Smelly bathroom. Only advantage is that the..."

"I haven't been here for years, since before COVID, but I recently found my laundry card from here in my wallet! This laundromat isn't fancy, but the..." Show More

"I learned about their bizarrely hostile no photo policy after attempting to take a photo of a chair. However my towels came back pretty clean."

"In recently used their fluff and fold service during a business trip. My clothes have never smelled cleaner or softer! Priced well and ready the next..."

"10/10 best laundromat experience of my life. prices are relatively higher... yet it's actually a bargain, because this place offers an A+ perfect..." Show More

"I've been doing my laundry here lately and I'm mostly satisfied with Big Waves. They have two locations I believe, this one and one in Santa Monica. The..."

"Hopefully, this broken washing machine adventure has come to an end, lol. But in the process I discovered the best laundry-mat, ever here at Big Wave. In..."

"I love Naki. Whenever I've used them, they have followed all instructions I gave online, including times I wasn't home and had to leave the laundry outside..." Show More

"Pros: responsive and quick returns Cons: showed up late multiple times to requested pick-up dates. Sometimes an entire day later. I literally had to text..."

"I don't often need a laundry service, but when our washer/dryer died.....it took us a few weeks to replace them so I used Naki. Awesome job. They picked up..."

"Unsanitary conditions, there is even shit on the floor no one attending if you need help...horrible, horrible. First and last time here." Show More

"Love this place and highly recommend. Always clean safe and easy to use. Great place!"

"I have found a laundromat that I like. Which is usually a person who does not trust anything easily, rather meticulous in selecting things into life. I..."

"Went to wash today took twice as long because the washing machine left my pants wet, and the dryer did not help at all. Disappointed." Show More

"Just a nasty place, you'd think it be better considering the location but no. Just cramped, muggy, and dirty."

"I read Eliabeth C's review and must disagree. The laundromat is in West LA. It is not hot. The front and side doors are open and there is good airflow. It..."

"Really clean laundry room and the lady working there was so helpful! She helped me load my card and understand how to use the machines. They are constantly..." Show More

"I've been washing my clothes here for years now. And no matter what time of the day I go the place has always been spick and span. Ladies have always been..."

"Clean, well-run laundromat with attendants available to assist during all business hours. One of the attendants, Veronica, always welcomes me with a smile..."