"Poor customer service for a loyal customer. Rude Manager. Tried to upcharge to make a buck. Do yourself a favor and take yourself up the street to Rick's." Show More

"BEWARE, STAY FAR AWAY FROM THIS BUSINESS!! Can't believe I did not trust the other yelp reviews! I asked for my items to be laundered instead of dry..."

"Will not be returning, and this is unfortunate because I used them constantly for my retail business. My skirt was ruined and then I was blamed for it, not..."

"I live in the Rollingwood/Westlake area and have been hauling my clothes to Tip Top Dry Cleaners at 12th/Lamar for about 8 years. They consistently did an..." Show More

"I'm looking for that happy medium with a dry cleaner-- prices close to Rick's Cleaners with quality closer to Westbank Cleaners. I though Reid's might be..."

"I re-wore my wedding dress to an "Angels & Devils" party. (Add a halo and wings = instant angel!) My husband went as a devil and he covered his skin with..."

"This Rick's Cleaners would get a 10 star review from me if it was possible. This past weekend, they totally saved my life, and I cannot thank them enough. I..." Show More

"Worst customer service ever!!! Unfriendly ladies that work there. Never say thank you or have a great day!!! There was only one person that worked there..."

"We have used Rick's for some years and always appreciated the service and the prices for quality cleaning. Recently we took in six silk curtain panels for..."

"I'd have to say I go to this place out of convenience. Everything is great (which deserves 5 stars), except come of the stab me in the heart prices (which..." Show More

"I took my wife's favorite silk blouse into West Bank dry cleaning to remove some wine stains. When I went to pick it up all of those stains were gone but..."

"Terrible service. Poor customer service. I showed up a few minutes before 7. The person working there wouldn't let me pick up my clothes even after I..."

"FINAL UPDATE: August 17th picked up my (new) white shirt in immaculate condition. Amber from Tide Dry Cleaners was **outstanding** in customer service,..." Show More

"Had great service with this location. I came in to get my comforter dry cleaned. She said I was able to get 50% off because it was my first time here. Which..."

"Honestly, the service is amazing but they have a TREND of loosing items if you send the item back because they did not clean it properly. They follow up..."

"10/10 ABSOLUTELY RECOMMEND! Todd took care of me as soon as I walked in the door until my shoes were repaired! Amazing customer service, very organized,..." Show More

"Pack your patience, he sure requires it. Sigh .....abrupt, rude, and unprofessional to put it mildly, but when there's not much competition out there, I..."

"I brought in a pair of Tom's wedge sandals to have the insole glued back down to the cork base. Three times. The first two times they came unglued again,..."

"Fast, friendly and great service. Carpets and rugs completely cleaned! Will use them again." Show More

"I was not going to leave a review. I even posted one and pulled it down, thinking "maybe it was my fault, somehow." It wasn't. These guys are complete..."

"I am still waiting on a response from this company. I paid $189 for my couch to get cleaned only to see that it is dirtier than before. After a call with..."

"Greg was incredible! Very respectful, crazy great at what he does and went above and beyond. My fireplace is now cleaned and sporting a new starter pipe." Show More

"Josh was very helpful when I first called to schedule my ducts & chimney to be cleaned. He advised me on several points (older home-ducts old & how to save..."

"I'm not sure this business is still open. When I called about two weeks ago to schedule an inspection their mailbox was full; I called again today: same..."

"When we moved into our duplex, part of our leasing agreement was to have our carpet professionally cleaned every 6 months. I did a good deal of research and..." Show More

"Great customer service. Setting up the appointment was easy. I got fairly quick appointment day. The gentleman that cleaned our carpet was very professional..."

"We called to get our carpets cleaned in our bedroom as we had a small stain. Kylie was a pleasure to deal with on the phone when we scheduled and..."

"I lived in a depraved, ancient apartment near UT campus for a few years while completing my undergraduate degree and boy has the carpet in that old bedroom..." Show More

"They came out today to clean my dryer vents. I've lived in this house for 18 years, and never cleaned them. They were extremely impacted. The Steam Pro team..."

"Great guy! He was friendly, quick to respond, great prices, and did a thorough job. Definitely will use him again!"