"Drop off: I was a bit shocked at the estimated $25 to dry clean 1 suit. The employee was very nice and even offered us an umbrella (it was pouring outside..." Show More
"They do a good job and they're prompt and friendly. Their delivery service is definitely helpful for folks on the go. They're a little pricier than some..."
"Wow over $11 to launder each shirt? And same to dry clean each pair of trousers? Really?! Be prepared to spend multiple hundreds of dollars here in you have..."
"I have been taking clothes to EceClean for years!! I love their work, customer service, and friendly staff! EcoClean is quite a gem! I have occasionally run..." Show More
"I always bring my suits/shirts to EcoClean. The press is always great and the clothes come out clean and without chemical smells."
"I used EcoClean for the first time and they lost two of my custom made shirts. Im still waiting on them to respond. The guy at the counter clearly didnt..."
"Always on time and quality results. Friendly service every visit. Prices on par with other cleaners." Show More
"Very disappointed in this dry cleaner. I took in my wedding dress to have the bottom cleaned came to pick it up a week later not only could they not get the..."
"On my first visit, I had a bad, red food stain on a white cotton blouse. I honestly had no hope they'd be able to remove it. I have pretty bad luck with..."
"I have to say that these negative reviews surprise me. I'm a House Manager in S. Austin, and I take all of the Principal's laundry and dry cleaning to..." Show More
"Worst cleaners ever. Ruined $2,200 in clothes. Refusing to accept responsibility. I would strongly recommend not going to this company if you value the..."
"***HORRIBLE COMPANY STAY AWAY*** First time customer at Reid's. Asked if they could have laundry done by next day. They said no problem. Came in the next..."
"This is by far the best cleaners! We have always come here and today it was confirmed how amazing it is. My husband and I have been moving all weekend and..." Show More
"The staff is slow, not very friendly, and the "manager" picking her teeth with her fake yellow nails was just icing on the cake. She's looking at the..."
"If I could give 0 stars I would. I have never been one to complain, or write reviews but this is absolute poor customer service, communication, and lack of..."
"Awesome service from start to finish! Easy to make an appointment, accurate estimate, called to set a specific time about an hour ahead, explained the..." Show More
"I have found after a week of using my dryer that it is working much better than ever! It is drying in half the time and no more alarms! Thank you again!"
"As good as the last time. David cleaned our vent this time around, and didn't see any issues beyond the fact that we have an improper roof vent (which we'll..."
"I recently moved to south Austin and I love using this cleaners! The staff is always courteous and professional! My clothes come back to me looking great! I..." Show More
"Update: After several back and forth communications, Rick's refuses to own their mistake and does NOT stand by their policy of replacing items that they..."
"wasnt the friendliest. didnt have a good experience. for the price there are many other places."
"I've used these guys for 15 years, service is quick and thorough, staff is nice. Recently I had dropped a coat off -- just before a family catastrophe. I..." Show More
"I am so disappointed with this business. I have come here many years for my dry cleaning and have been happy. BUT, I recently had several things that needed..."
"I use capitol cleaners and tailors mostly because it is around the corner and in my neighborhood. I have had them do many services for me from hemming..."
"Worlds worst customer service. I brought in an expensive coat to have the zipper repaired and asked many times to use the old zipper or the gold color. Coat..." Show More
"I pretty much deserve what happened when Suzie picked up my laundry. For whatever, ridiculous reason, I keep coming back and I keep getting the exact same..."
"I have tried a lot of dry cleaners in Austin and here is what I know.... you get what you pay for. Reid's is by no means the cheapest in town, nor are they..."
"I don't even have my items back yet, and they already deserve 5 stars! From a bigger picture perspective- who is going to pass up free delivery and pick-up..." Show More
"Best customer service I have experienced for any service, food or product in a LONG time. Everything was easy, simple and if and when I had questions and..."
"These guys are great! They did an awesome job restoring my suede jacket after a spill and the people who work there are incredibly friendly and good..."