"Excellent, Fast, Friendly service! Dropped off the true test of a dry cleaners, a white dress shirt was ready next day and look back and new, no double..." Show More
"Overall, I am pleased with the service at this location of Jim Massey. The staff has always been friendly and helpful. Prices are competitive and if they..."
"I took my husband's shirts and kakis here to be pressed. The first time the pants came back so starched and the legs stuck together that he could not put..."
"This is one of those very rare moments when I wish I could give zero stars. Don't bother trying to ask a question here. They will behave as if you're a..." Show More
"Ms. Betty worked for years at Parker Smith in Cloverdale. When it closed, she opened her own store! As always her wonderful kindness and helpfulness makes..."
"I've used these cleaners 6 times I think. They are batting about .500 and have just earned a 3rd strike with me. Strike one was the result of an employee..." Show More
"At this Jim Massey's location, I have received quite possibly the worst customer service that I have ever received. Anywhere. Showed up to this location on..."
"Stay away! They burned holes in my 3 of my husbands military uniforms. They did reimburse us, but it was not an easy process and stressful. We gave them..."
"I took 3 shirts to this place on a Sunday to be done by Tuesday evening. I showed up Wednesday morning at about 7:30am. No one was there. I tried to call..." Show More
"Totally undependable with at best average service. When cleaning did not show up when promised I was told that "hey I just work here" by the person behind..."
"they suck n ok consistent manager talks to much don't dry cars thoroughly wait is to long"
"These are the facts.... Dropped off 2 shirts that were 100% clean. They just needed to be pressed. At pickup, they both had spots on them. I asked them to..." Show More
"My first and sadly I have to say my last experience here was horrible!! I dropped off a lab coat last week on Tuesday and was told it would be ready by..."
"I was extremely disappointed with the fact that they ruined one of my drapes. It came back with a water stain and when I asked for the Manager to call me..."
"They have the best customer service . Did an outstanding job on my carpets . Highly recommend ." Show More
"They did an amazing job. I had a get together at my house and someone spilled an orange drink and a piece of jello was stuck to my rug from someone else's..."
"They cleaned our carpet today. They did a great job, was on time, friendly and professional."